Overall Score

8.5
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AVG,are a well know antivirus provider, famously known for their freemium busines model. This review is of the AVG Internet Security offereing. They currently have 24 different products on the market and are not all security software related either, they range from PC tune-up packages to Driver updaters. Founded in 1991 by Jan Gritzbach, AVG therefore has 25 years worth of experience, giving them an advantage over a lot of competing companies. Their software is well tuned and gives good results, which is great news for such an important piece of software. In 2016 AVG were sold to AVAST for around $1.3 billion dollars!

  • Features - 8
  • Security - 10
  • Support - 8
  • Affordability - 8
Features

Features

Whether you’re contemplating taking the plunge and getting the Pro package, or think the free version will suffice, then maybe we can explain the major differences or similarities. For a start, every package whether it’s free, Internet Security or Ultimate all come with the same Antivirus functions and also include link protection (hyperlink scanning for websites and social media), but unfortunately this is where the similarities end. The feature set of Antivirus are much more advanced including features like password protection, online shield and free support. Pro then takes it to the next level, you get all of the above features but also an added bonus of Anti-spam, Shopping protection, Mac and Android support and priority updates. All of these features are soon to be an essential part of security software with the increase of malware attacks.

Security

Security

As mentioned earlier AVG has over 25 years of experience meaning you’d expect the product to be stable with a clean, easy to navigate interface. Bingo, that’s what you’ll get and not only is the design great the detection functions are very effective too! Some people will say that the software does take a lot of processing power, so if you’re running a very low spec PC then maybe this software isn’t for you.

  • VB100 - 100.00%
  • AV Test - 100.00%
  • AV Comparatives - 99.60%
Support

Support

Social media support is a must these days but some companies still refuse to keep up with the times. AVG aren’t one of these, they happily support their customers via Facebook and Twitter as well as offering live chat and of course phone support too. AVG also provide a support centre on their website, which isn’t usually someone’s first port of call when it comes to support, most people find speaking to someone is much more productive, however we love the support centre AVG have developed and honestly feel like you can sort most issues out without having to pick up the phone.

Affordability

Affordability

AVG Internet Security package offers 10 devices for $79.99/year. This multi-device packageis designed to support a whole familys devices including android, mac and iOS devices. You may think this is a bit pricey but the ultimate plan is priced at $99.99 per year for unlimited devices but 10 is probably the maium you will have in a household anyway. Of course you could stick to the free version, but the feature set of the Internert Security is much more advanced and quite frankly too good to miss out on, well this is our opinion anyway.

  • Overall rating

Anne Frost - 06/01/2019

I have just had Euro 89removed from my account. I was not aware of having authorized this withdrawal. There has of recent times been a haziness about some of the messages I am getting from AVG. A security company should have a very transparent business policy. I would appreciate been contacted by your financial department to verify this matter. If not contacted I will be contacting the ombudsman and Customer Rights Assocation. I am with AVG for many years and I am very distressed by the recent developments.

santos123_2019 - 05/17/2019

great pro

RJC - 03/01/2019

Great product!!!

Audrey Marcoux - 02/27/2019

AVG has worked great for the past 10 years that I've used it. No computer issues ever!

Douglas - 02/26/2019

Have used your free AVG and appreciated for years. Thank you. I also used your free trials for cleaning up my computers several times. Did once or twice buy one your programs, but most importantly believe that your programs (free or otherwise) have "saved my day" m0re than once. Thanks again.

bob h - 02/13/2019

after purchasing up grades i still need more upgrades.

David - 01/20/2019

I applied for FREE virus removal, but I have been charged£34.99 on 10th November 2018 Do I get a refund?.

Donald - 01/17/2019

I love it, I can now sleep at night know ing avg looks after everthing

johnny - 12/27/2018

i've used this product for 12 plus years it's never let e down.

Richard - 01/30/2018

AVG used to my go-to AV software for many years, but recent versions have proven unreliable, and with pop-ups for 'PC tune ups' and the like, it's bordering on adware.

Sherrill Wark - 01/27/2018

I've been using AVG for many years and am quite happy with them. I am even happy with their constant "improvements" (meaning more and more apps to purchase). I purchase most of them. I like to feel safe. I highly recommend AVG.

brian - 06/19/2017

Found their on-line chat support prompt and reassuring. Turns out the problem was in the web site not my PC, but I learnt enough to know it was worth having a paid-for model, in this case Zen. I do wonder how close AVG is to Norton Symantec. They do recommend one of Norton's scan programs for a complete scan from a CD. I find the on-board, regular AVG relatively unobtrusive but pretty good at capturing occasional threats and conducting complete scans.

eppeder - 03/30/2017

I think it's the best out there. Tried others and they don't stack up. I have had excellent experience with their support system.

Linda McKenzie - 02/13/2017

My son recommended AVG to me over 10 years ago and I have never regretted it. I use AVG Zen on all my devices including my phones and I have been virus free on all of them. I use the Pro because it handles more protections and I don't have to worry. Updates are frequent and I get notifications when there is an issue with any device.

Andrew Jenkins - 01/10/2017

The best, always has been and always will be.